Frequently Asked Questions

  • Do tours continue rain or shine?
  • Statistically, it rains less going east. Hence, the beach receives less rain than the mainland. However, during a storm, heavy rains normally last 20 minutes or less for which we seek shelter for more stories, and continue on when it dissipates.It is recommended to bring umbrella or rain poncho.

  • Is it recommended to book directly with you vs. VIATOR?
  • The prices are the same and we offer more perks for direct reservations.

  • Are tours nonrefundable and nonchangeable regardless of reason?
  • We only take very limited number of guests (around eight people vs large group tours of 20+ people) for an elevated, exclusive experience. We call it the first class experience at economy price. Your spot is guaranteed on the tour, and we are unable to resell those spots if you cancel within a week or do not show up for the tour. Hence, the strict no refund, no change policy.  If you can not make the tour, please be so kind to inform our office by telephone by text or email. The last two are the best options!

  • Should we drink water before the tour?
  • The first and last stop on the Art Deco tour sells cold water and provides the opportunity to use the restroom. You are welcome to bring your own bottled water.

  • Can I take photos or videos?
  • You are welcome to take photos and videos anywhere we stop. The tour guide is happy to take your group or family photo. However, it is prohibited to record the entire tour.